Hiring an employee is one of the most important activities undertaken by a business owner. The selection of an employee directly affects the productivity level, if the wrong employee or employees be hired it can lead to decline in productivity level and vice versa.
The trend of hiring virtual assistant is quite popular in the market these days. Business owners need to deal with the hiring of a virtual assistant the same way, as they would deal with any other employee. The lines below explain the traits a business owner should look for in a good virtual assistant.
Education is an important characteristic to look for in any employee especially virtual assistant. A VA must at least be a graduate. A virtual assistant with graduate qualification would be able to understand the commands of the employer and would have the understanding for basic business processes, which is necessary for better productivity.
Good Communication Skills:
Usually the virtual assistants belong to other countries where English is not the native language, in such case a virtual assistant must possess excellent communication skills so that the assistant be able to better understand the message conveyed by the employer, and communicate in a better way any issues related to task at hand.
Multitasking is another quality a virtual assistant must possess. When an employer hires a virtual assistant, he or she expects the assistant to be a jack-of-all-trades. Therefore, the more skilled an assistant in different areas, the more beneficial would the agent be for the business.
In short, before hiring a virtual agent an employer must look for traits such as the multitasking ability, the level of communication skills, and the education the agent possess in order to ensure the right selection that helps increase productivity.